We store very little information about users and we do store this data in order to be able to operate our service. Our website uses a SSL certificate which encrypts the information exchanged between your browser and the forms used by our website.
We have to store some information in order to be able to run our service and improve it over time.
Access Information: we store your provided username, email address and your request for service features. This allows us to provide the correct service, to create your account and to communicate with you when needed.
Payment information: we receive your payment information and we deliver it to our payment provider so it can fulfil your payment request.
Emails: we store on our servers all emails received from you so that we can offer proper customer service over time.
Log Information: we collect on our server logs your IP address and information regarding your session access like connection date, duration, and accessed page. We also receive information about what device and software you are using to connect to our service (e.g.: device/ OS/ browser).
Please note that oldest logs are periodically erased.
We use the standard technologies on the web to protect you data like SSL encryption. While no service is completely secure, we take reasonable measures in order to protect your data and our systems, however on the internet data cannot be guaranteed to be 100% secure. Therefore you acknowledge that you accept to transmit your data at your own risk.
We also need to use 3rd party cookies (for website analytics) in order to understand how our site is used. These cookies do not provide personal/identification data. They just help us understand how you reached Webrahost, if you have visited us before, what pages are interesting for you, etc. This kind of information allows us to improve our website and content and will make your whole experience better when using Webrahost.
We always maintain on our website proper electronic and geographical contact address. For logistic reasons please contact us via email for technical support or any other request that you might have regarding your account:
We will contact you in matters regarding payment, your account status and in order to provide information regarding our service.