Webrahost Privacy & Cookie Policy

(19.08.2016)

Welcome to our website: www.webrahost.com, Your privacy is very important to us so we created this document in order to describe how your information (access data and personal data) is collected, stored and used by Webrasoft SRL which is the owner of the Webrahost brand. This privacy policy is incorporated into the Terms of Service and it applies to the information that we collect when you use or access our website and services.

1. Changes to this Policy

We reserve the right to make changes or to replace this policy as our service is changing and improving over time. The last change is documented at the top of this page. As long as you are using the service please maintain accurate email contact information in order to allow us to inform you about changes regarding this privacy policy and regarding the terms of service.

2. Collected Information

We store very little information about users and we do store this data in order to be able to operate our service. Our website uses a SSL certificate which encrypts the information exchanged between your browser and the forms used by our website.

We have to store some information in order to be able to run our service and improve it over time.

Access Information: we store your provided username, email address and your request for service features. This allows us to provide the correct service, to create your account and to communicate with you when needed.

Payment information: we receive your payment information and we deliver it to our payment provider so it can fulfil your payment request.

Emails: we store on our servers all emails received from you so that we can offer proper customer service over time.

Log Information: we collect on our server logs your IP address and information regarding your session access like connection date, duration, and accessed page. We also receive information about what device and software you are using to connect to our service (e.g.: device/ OS/ browser).

Please note that oldest logs are periodically erased.

3. Information Security

We use the standard technologies on the web to protect you data like SSL encryption. While no service is completely secure, we take reasonable measures in order to protect your data and our systems, however on the internet data cannot be guaranteed to be 100% secure. Therefore you acknowledge that you accept to transmit your data at your own risk.

4. Cookie Policy.

We use cookies in order to be able run our service, to maintain your browser access sessions for the Webrahost service. This helps us to provide a good experience when you use the Webrahost website and service. Our cookies are necessary in order to make the website functional. Without these cookies it wouldn’t be possible for you to browse our website and for us to fulfill your orders.

We also need to use 3rd party cookies (for website analytics) in order to understand how our site is used. These cookies do not provide personal/identification data. They just help us understand how you reached Webrahost, if you have visited us before, what pages are interesting for you, etc. This kind of information allows us to improve our website and content and will make your whole experience better when using Webrahost.

Because cookies are so common on the web most browsers accept them automatically. If you don't want to receive cookies, you can usually change your browser’s behavior. Typical settings allow you to delete, to reject or to prompt you before accepting cookies. These settings are browser dependent so please check your browser's "help section".

5. Contact

We always maintain on our website proper electronic and geographical contact address. For logistic reasons please contact us via email for technical support or any other request that you might have regarding your account:

contact@webrahost.com

We will contact you in matters regarding payment, your account status and in order to provide information regarding our service.

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